FAQs

What is uChoose Rewards®?
uChoose Rewards is a rewards program enabling you to earn points when you make purchase using your FISERV |CARDTYPE|. These points can then be redeemed for cash back rewards and more.

How do I earn points?
You earn points simply by making qualifying purchases using your FISERV |CARDTYPE|. You can earn even more points when you shop at the participating retailers featured on the uChoose Rewards site. For online purchases, be sure to click the "Show Now" button corresponding with a particular offer. You will be redirected to the retailer’s site and can proceed to shop as usual.

Where can I earn points?
You earn points everywhere your card is accepted.

What can I redeem my points for?
You can redeem your points for cash back, event tickets, electronics, spa treatments, apparel, airline tickets, activity vouchers, and so much more. Browse the Redeem Points tab of the uChoose Rewards site to see all the options available to you.

When can I redeem my points?
It can take up to 60 days for your points to be credited to your account. In order to redeem your points, you must accumulate 0. Check the dashboard on the uChoose Rewards homepage to see if you're eligible for redemption.

Can I share points with family members?
Yes. All cards associated with an account will automatically earn points together. In addition, if you have multiple accounts with FISERV, you can link them together from the My Account page of the uChoose Rewards site.

Where can I view my point activity?
Visit the My Rewards tab to view all the points you've recently earned and redeemed.

What if I shopped at a participating retailer, but my points are not showing up?
It can take up to 60 days for transactions to appear on the My Rewards tab. If points from a qualified transaction do not appear after 60 days, visit the Contact Us page to speak with a customer service representative.

When I redeem for a product, can I ship my redemption to an address other than the one FISERV has on file for me?
Yes. You will have the opportunity to change the address for your redemptions as long as the address is located in the United States.

Can points be redeemed at the point of purchase or can they only be redeemed online?
You can only redeem points online from the Redeem Points tab of the uChoose Rewards site.

What will happen to my points if my card is lost or stolen?
If your card is lost or stolen and a replacement is issued, points will automatically be transferred to the new card. Once you receive your new card, you will need to re-register on the uChoose Rewards website with your new card.

What happens if someone manages get access to my uChoose Rewards username and password?
Every effort is made to authenticate uChoose Rewards participants. However, if you believe that you may have been the victim of fraud, you should immediately contact your financial institution so that an investigation can be undertaken.

How much does it cost to participate?
Nothing! Membership in uChoose Rewards is absolutely free for FISERV cardholders.

What if I have another question?
If you have questions that were not answered here, you can visit the Contact Us page to speak with a customer service representative.

Can I return my redemption merchandise? How?
Some redemption items can be returned and some cannot. To understand the various redemption policies and processes, please review the program Terms and Conditions.